Grocio is an online grocery store in Noida and
we believe in giving away the farm
fresh products(vegetables and fruits, breakfast and dairy products,
grocery and staples household needs), original branded (snacks and beverages,
personal care, stationery items, baby care and RTE & Frozen foods. Grocio
centres around making the procedure of shopping for food simple advantageous
and quick paced without bargaining with the nature of the items. Grocio has
highlights like Smart containers, opening conveyance and expedited service, and
it tries its best to maximise your budget by providing you with the best monthly
and occasional deals and offers so that you don’t need to make an excursion
down to the market and remain in long charging lines. We provide you free delivery system on order
above 499 and ensures you to reach the products at your doorstep within 90
minutes only. With Grocio you can peruse through our discounted items,
arrange them and get them conveyed at your very own helpful time without
stressing over the nature of the item as we hand pick the items and pack them
cleanly in a germ free condition and convey them comfortably at your doorstep.
Express Delivery :
Order Delivery timing for Express Delivery is 7 AM
- 7 PM Daily, with last order timing, is 7 PM.
Your Order will be delivered within 90 minutes, our charges
for Express Delivery orders are just 39rs only.
Standard
Delivery :
We offer four different delivery slots available for
Standard Delivery Orders named as “Morning,
Mid-Morning, Afternoon and Evening". Here’s the
processing cycle in brief-
Morning
Slot (7 am - 10 am) Order receiving timing
for this slot: Order received previous day until 7 pm.
Mid-Morning
Slot (11 am - 1 pm) Order receiving
for this slot: Order received previous day until 7 pm.
Afternoon
Slot (2 pm - 5 pm) Order receiving timing for this
slot: Order received same day until 10 am.
Evening
Slots (6 pm to 10 pm) Order receiving timing
for this slot: Order received same day until 2 pm.
If your Cart Value is less than RS.500 a minimal amount
of Rs. 29 will be charged to deliver your order.
Minimum Cart Value to avail free delivery is Rs. 500*
We have multiple
options for making payment both online and offline. A customer can pay for
their order via Online payment, E-wallets, POS & Cash. Alternatively, one
can pay at the time of delivery by Cash or POS using credit/debit cards.
Payments
Gateways
We have partnered
with PayUMoney for all incoming and outgoing transactions through our website.
Our trusted payment gateway is in accordance with the law as stated by RBI and
is secured with required encryption and ensures the safety of your transactions
and transaction-related details.
E-wallet
Services
GROCIO is having
its own e-wallet. Just add money to your e-wallet and make the payment hassle
free without having to remember credit/debit card or net banking details every
time. For any issues related to GROCIO e-wallet, call at 9213118118 or
email us at info@grocio.in
Partner e-wallets
are handled by respective companies only and we have no control over their
services. For any issues related to partner e-wallet services, we advise you to
contact their customer service.
Payment using POS
You can make the payment using POS facility through your credit/debit
card by selecting Card on Delivery Option at checkout. We will make sure to
carry POS machines with us for Cash on Delivery options as well. However, in
certain cases (when you select Cash on Delivery option) we may or may not carry
POS.
Cash
You can make the payment using cash by selecting ‘Cash on Delivery’
option at checkout. We accept cash only in Indian denominations & Currency.
We recommend you to keep change whenever possible for the convenience while
order delivery.
Order
Cancellation:
You can cancel and update your order when the status of your order is in
"PROCESSING" and not after that. For order cancellation or update,
just call us at 9213118118 or write us
at info@grocio.in with your order id, name and registered mobile
number.
Order
Returns:
You can return your ordered product/s at the time of delivery (We have
no objection policy for returning of products) and the refund shall be made to
your e-wallet. We don’t make instant refunds in any form or in any other mode
other than e-wallet.
For product/order return, just call us at 9213118118 or write
us at info@grocio.in with your order id, name and registered mobile
number.
Refunds:
The refund shall be made only for returned products, returned orders, or
any other product/quality issues. We cross-check the product before processing
refunds from our side.
We make refunds in your Grocio e-wallets only. We don’t offer refunds in
cash or any other mode.Your refunds may take processing time anywhere between
24 hours to 96 hours depending on the case.
In case of payment failure and money deduction from your bank
account/credit card, our payment gateway partner would process the refund automatically
and you will get the complete refund back to your account/card within
5-7 working days.
To raise your concern, just call us at 9213118118 or write us
at info@grocio.in with your order id, name and registered mobile
number.
How We Make Customers Happy :
- Sign Up With Referral Code : GR0003319 & Get Instant Cash Rs.500 in Your Gift Wallet.
- Shop For Rs.2500 /- and Get Rs.200/- Cashback !! Shop For Rs.5000/- and Get Rs.500/- Cashback !!
- Get 5% cashback on every referral shopping.
- Monthly and Weekly discount offers.
- Various Gift options on shopping of several products.
- Make a daily Visit to Grocio’s website to see more exciting offers.
- Download #GrociApp from Google Play Store and earn exciting offers.
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